How often do I need to empty the debris tray?

This depends on how much debris and material normally collects on the surface of your pool. The Solar-Breeze NX2 is equipped with a clear window on the top of the unit that allows you to see when the collection tray is full and needs to be emptied.

The collection tray has approximately twice the capacity of a standard skimmer basket. As a result, if you normally clean out your skimmer basket once a week, then you would need to empty the Solar-Breeze NX2 once every two weeks.

How often shouldI clean the filter mesh in the debris tray?

The stainless-steel filter mesh is molded into the bottom of the debris tray. Each time you remove the tray to empty debris from the unit, we recommend rinsing the screen mesh with a hose before placing the tray back in the Solar-Breeze NX2.

How long should the battery last and how do I replace it?

The Solar-Breeze NX2 uses a rechargeable Lithium Ion battery that has demonstrated a life span of up to 1,000 cycles or more during testing. As a result, the battery should last for between two or three seasons if the Solar-Breeze NX2 is used daily, and longer if the unit is used only seasonally. This assumes that owners follow proper guidelines for storage and that batteries are not subject to freezing temperatures. Batteries for the Solar-Breeze NX2 are covered by the same warranty and replacement policy as the rest of the unit.

When it is time to replace the battery, we recommend that you contact customerservice@solar-breeze.com or call 623-582-2825. This might be a good time for you to take advantage of our Rx for NX overhaul and maintenance program that includes a complete inspection of the unit and replacement of all worn or failed parts. It is offered at an affordable price and comes with a new 12-month warranty for your unit.

Will the Solar-Breeze Nx2 work in a salt water pool?

Yes. The Solar-Breeze NX2 will effectively remove surface debris in any type of pool. Some pool owners with salt water systems choose not to dispense chlorine with the Solar-Breeze NX2. Others use this feature to ensure that some pool sanitation is occurring during the daytime when the pool pump is turned off and the salt water system is not active.

Do I need to bring the unit inside when it is raining?

The only time you need to remove the Solar-Breeze NX2 from the pool is when people are swimming in the pool, when the debris tray is being emptied or when chlorine is being added to the chlorine dispenser. The Solar-Breeze NX2 is designed to withstand normal weather cycles of rain and wind; however, it should be removed from the pool if severe weather such as tornadoes or hurricanes are threatening the area.

Does the Solar-Breeze Nx2 work when it is cloudy?

The Solar-Breeze NX2 requires sufficient direct sunlight to run the paddle-wheel motors and charge the battery.The solar collection panels have been purposely oversized so that they are able to absorb enough energy to power the unit even on overcast days, although the overall operating time of the Solar-Breeze NX2 is likely to be reduced.

How many hours a day should I run my pool pump if I have a Solar-Breeze NX2?

Without a surface cleaning robot, the recommendation is that you run your pump one hour for every ten degrees Fahrenheit of day-time high temperature. The minimum run-time would be around five hours and the maximum would be twelve. Using a Solar-Breeze dramatically reduces those recommendations and allows you to save on both your energy costs and your carbon footprint. Most customers fine that they can reduce their pool pump run time by up to 60% compared to normal recommendations, and still maintain a sparkling clean pool.  Individual results may vary depending on conditions and weather.

I am closing my pool for the winter. What do I do with my Solar-Breeze NX2?

Freezing temperatures will damage the Solar-Breeze NX2’s rechargeable lithium ion battery and void the warranty. We recommend that you store the pool robot inside during the winter. Dry it, clean it and charge it before storing it away.

What is Hunt-For-Sun?

Hunt-for-Sun is a software program. If the Solar-Breeze NX2 is stationary, it will wake itself up and run for two minutes to see if there is enough sun available to recharge itself. If there is not, it will go into sleep mode for eight minutes and then try again. When it registers that there is enough sun to recharge, it will stop in place until it is fully charged. Recharging may take up to an hour.

There is sun on my pool but my Solar-Breeze NX2 is stationary. Is it broken?

It is probably sunning itself like a turtle. See Hunt-For-Sun above. If you are still concerned, turn it off and then back on to reset the unit.

My Solar-Breeze NX2 gets stuck on the hose of my bottom cleaner. What should I do?

You can add weights to your hose to hold it two inches under water. These weights are available from many vendors and some are specific to particular bottom cleaners. (Not all hoses are the same diameter.) Alternatively, you can remove your bottom cleaner from the pool altogether and just put it back in periodically to pick up what may have gotten past your Solar-Breeze NX2.

Solar Pool Technologies, Inc also offers a hose avoidance attachment that prevents the unit from getting stuck on most pool cleaner suction hoses.  If you are interested in obtaining such an attachment, please email customerservice@solar-breeze.com or call 623-582-2825.

What is the warranty for the Solar-Breeze NX2?

The Solar-Breeze NX2 is covered by a 30 day money back guarantee. If you are not satisfied with your robot skimmer, return the unit to your point of purchase within 30 days of receiving it and you will be refunded your full purchase price.

The entire unit is covered by a 12 month warranty. Should something go wrong with your Solar-Breeze NX2 in the first 12 months of operation, contact customerservice@solar-breeze.com or call 623-582-2825 and we will arrange to repair or replace your unit.

How do I register for my warranty?

Click this link to register online. If you prefer, you may mail the warranty registration postcard that came with your Solar-Breeze NX2.

Where is the serial number located?

Remove the debris tray and look at the underside of the solar panels. There will be a white sticker with your 7-digit serial number.