We recommend sending your Ariel or Skimbot to our warehouse service center to change the battery.
Ariel units cannot have battery packs installed by customers. If you think your unit is having a battery issue please email us at customerservice@solar-breeze.com to troubleshoot.
For Skimbot, if you choose to change the battery yourself, contact us at customerservice@solar-breeze.com, to purchase a battery replacement kit. This includes the battery, gaskets to seal the electronics chamber and instructions.